HF will support the testing and acceptance of the systems being introduced, typically following acceptance test plans developed from the requirements documentation. Testing may be supported through the conduct of trials, to demonstrate the operability and performance of the system, specifically in degraded and emergency modes. HF practitioners can ensure that trials are designed properly so you get the information you need and the opportunity to capture good data isn't wasted. Change management plans, Training and operation and maintenance materials will be developed in support of Implementation and Handover.
- Factory Acceptance Test Specification (FATS)
HF practitioners can develop the test specifications relevant to Factory Acceptance Testing.
- Site Acceptance Test Specification (SATS)
HF practitioners can develop the test specifications relevant to Site Acceptance Testing.
- Operational Trials
Complex systems may require that operational trials are conducted to ensure the system is performing against the requirements and specifications.
Those HF practitioners with formal HF training (usually inclusive of experimental methods and trials design), will be able to develop a scientifically valid trials design to ascertain both human and system performance.
Many people waste valuable testing time taking the wrong data, or data that turns out to be difficult to analyse. By doing it properly, a HF engineer can capture the right qualitative (personal opinions) and quantitative (numerical evidence) data that will help you determine whether something is working or not.
It is important to distinguish between Measures Of Performance and Measures Of Effectiveness. That expensive new computer you install may perform brilliantly as a desk-top, but may not make any difference to the effectiveness of your staff. The question is why?
- Operational Procedures
Develop final Operational Procedures and materials in preparation for handover and acceptance (see previous—Construction Phase.
- Training Materials
Develop final training materials in preparation for handover and acceptance (see previous—Construction Phase).
- HFI Management
During the Testing and Commissioning Phase, HFI management will focus on the testing, managing and closing out of issues, and preparing for handover.